A very revealing case study just published by VMware describes how the cumbersome management of Hyper-V prompted a former customer to return to VMware. Dierbergs — a supermarket chain in the Midwest — began their virtualization journey in 2011 with VMware vSphere, but later succumbed to the temptation of seemingly lower cost Hyper-V and invested considerable effort in migrating over to the Microsoft hypervisor.
In the study, IT Infrastructure Manager Chris Lindloff highlights key frustrations they had with Windows Hyper-V:
Dierbergs experienced five major outages in a single year, taking down critical machines necessary for inventory and product ordering. “Even with the highest level of Microsoft support, we had difficulty resolving every outage,” says Lindloff. “Some of our outages lasted as long as 12 hours. One outage even corrupted a critical database server that we needed to restore from backup, resulting in significant data loss.
No surprise here — since Hyper-V is tightly dependent on Windows, Patch Tuesday applies not only to the applications running in the data center but also to the entire virtual infrastructure – double trouble! VMware vSphere takes an entirely new and different approach by using a very lightweight, purpose-built hypervisor as the foundation for a resilient software defined data center.
Technology leadership at Dierbergs made the critical decision to move back to VMware technology this year:
…while Hyper-V promised to be less expensive, that simply wasn’t true in practice. The total cost of ownership was far higher because of the need for additional management time and extensive support.
If your IT team is spending excessive cycles troubleshooting random connectivity issues or poring over disparate recommendations in an attempt to avoid patching disasters, consider the real-world experience of Dierbergs CIO Jim Shipley:
With the VMware solutions, we spend more of our day focusing on strategic initiatives, which in turn helps IT drive real value back into the business.
The hypervisor is a critical component of the data center, not a commodity as challengers would have you believe. Standardize on VMware vSphere so your technology pros can focus on the future, and the days of experimenting with alternatives will soon be in the past.